The aged care system was extremely overwhelming to navigate after my brain operation, until Narelle introduced me to the Bridging Care Program.

Since then, my support worker Jess has been incredible — helping with tasks I can’t manage, like washing, changing the bed, and reorganising cupboards, while still involving me so I feel part of everything.

She’s also guided me through the system, eased stress on my family, and the chats we have mean the world.

Even if it wasn’t free, I’d still be thrilled. Their care has been second to none.

The sign-up for the Bridging Care Program was so simple. Narelle brought the paperwork out, we sat down with a cup of tea, and we signed it then and there.

It really is a brilliant idea. If you can’t get that help, it feels overwhelming — like nothing is ever going to happen. This program takes away that feeling.

Before, I was caring for my husband on top of everything, and it was exhausting. Now, I can still do a little bit myself, but having support makes such a difference.

It’s amazing to know there’s someone out there who actually wants to help you. I’d say to anyone waiting for their package: give it a go. It’s a brilliant program.”

I’ve only had two visits through the Bridging Care Program so far, and I’m extremely happy with the support. My support worker has been wonderful, and we’ve already got to know each other really well.

At first, I thought two hours might be quite a long time for my little unit. But we’ve found plenty to do, and we’ve made really good use of the time together.

There’s been help with the general housework, and we’ve even been organising my cupboards. It’s lovely to have that practical support around the home while I’m waiting for my aged care funding to be approved.”