About us
Our story

365 Care was founded by western Sydney local John Krisenthal over 13 years ago, with a vision to make every day brighter through compassionate flexible care.
years of community support
local post codes & neighbourhoods
lives & stories shared
hours of home support service for locals
Community embedded
The vision for 365 Care came from the personal experience of our founder, John Krisenthal.
When both of John’s parents moved into residential care due to progressive dementia, he was faced with a tremendously difficult decision to make.
He began looking into home care and quickly discovered services were strongly focussed on a traditional model of care, with the organisation controlling what services were provided, and with limited availability.
The quality and flexibility he was looking for in a service for his parents were also missing.
John was driven from this experience to change the possibilities for people like his parents, and 365 Care was established.
Since then, there's been incredible growth in both the number of people seeking in-home, and the need for reliable and compassionate caregivers.
Our team at 365 Care has grown significantly to keep up with demand while still maintaining the same quality of home care John imagined when seeking care for his own his family.
Reviews
What our clients are saying
“My nan has been my carer since I was 13 years old, and she taught me to be independent and grow. 365Care has made it possible for me to get out into the community and do my favourite things like go to the city, go to the movies, exercise and reach my goals.”
Ryan
NDIS Client, Blacktown
"I have had compassionate carers help me through my husband’s passing and the myriad of medical conditions I have had to endure. 365 Care show a genuine love for the elderly which you can see through their attention to detail within their care.”
Dorothy
Home Care client, Baulkham Hills
"The girls from 365 Care that come are very caring and compassionate, nothing is too much trouble and always go the extra mile. The teamwork is amazing, prompt and whatever mum needs the girls make it happen.”
Judy
NDIS client, Kings Langley
“It’s an absolute pleasure dealing with 365 Care. Your team have proven to be both professional and reliable, which, are key traits given dad’s needs are only increasing. A huge thank you to you and the team, it means the world to me and the family.”
Nashid
Home Care client, Emu Plains
Our 365 difference
More than 13 years making everyday moments brighter
Thoughtful
Close personal attention from experienced care professionals that get to know you
Consistent
Loyal experienced care professionals ensure familiar faces and certainty
Responsive
Talk to your care team direct, no call centres, for faster more responsive care
Always there
As locals ourselves, we're here whenever you need us, round the clock everyday
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No hidden fees or charges
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Own support staff in-house
- Direct phone access to care manager
- Fast response times on service requests
- Dedicated service coordinators
- Local care team always close by





Service locations
Where you'll find us making days easier
At 365 Care, we've made our home in the Western Sydney suburbs. We're locals helping locals – and part of the community we serve. And we're known & trusted by an ever growing network of clients, families and local health & care professionals in:
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Penrith
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Parramatta
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Liverpool
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Hills district
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Lower Blue Mountains